Skip to main content

Getting Started

Go from zero to a live AI chat assistant in under 10 minutes. Follow the steps below.

1

Create your account

Go to tork.chat/pricing and choose a plan. The Free plan includes 50 conversations/month with no credit card required.

Sign up with Google, Microsoft, GitHub, or email. After verifying your email you'll land in the Admin Portal at /admin/dashboard.

2

Add your knowledge base

Navigate to Knowledge Base in the sidebar. You can populate it two ways:

Option A — Scan a URL

Enter your website URL and click Scan. We crawl, chunk, and embed your content automatically. Typical crawl takes 30–90 seconds.

Option B — Upload documents

Drag and drop PDF, DOCX, or TXT files into the upload zone. Files are chunked and indexed within seconds. Maximum 50 MB per file.

3

Customize your widget

Go to Widget Config in the sidebar. Configure:

  • Bot name — what customers see in the chat header
  • Greeting message — the first message the bot sends
  • Accent colour — matches your brand palette
  • System prompt — additional instructions and persona
  • Position — bottom-right (default) or bottom-left
4

Copy the embed code

Go to Install in the sidebar, select your platform, and copy the snippet. Paste it before </body>.

HTML embedPaste before </body>
<script
  src="https://chat.tork.network/widget.js"
  data-tenant="your-tenant-slug"
  data-theme="dark"
  data-accent-color="#CD7F32"
  data-bot-name="Aria"
  data-greeting="Hi! How can I help you today?"
  data-position="bottom-right"
  async>
</script>

Replace your-tenant-slug with your tenant slug from the Admin Portal. Your slug is shown in the Install page.

5

Verify it works

After embedding, visit your site and click the chat bubble. Send a test message. Then return to the Admin Portal:

  • Conversations — see the session and messages
  • Analytics — usage charts and response metrics
  • Dashboard — governance stats and compliance receipts

You can also visit /verify/your-tenant-slug to see your public governance certificate.